Lesigner Girl
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Head of Runboard staff
Registered: 11-2005
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Re: Every board now has its own chat room
I have no idea how many times I tried before it finally worked on the iPhone.
From what I hear, other websites require an app for people to use their chat features, so I'm surprised our chat even opens on a mobile device, and even more surprised that I can post messages to it on an iPhone. It's not easy because of the iPhone's size, though, so I wouldn't really recommend it.
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4/19/2012, 6:47 pm
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Erika
Registered: 06-2003
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Re:
As I am always on iPad I wish it could work for that. I only come on the pc to do TRD work when required.
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4/19/2012, 8:34 pm
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Lesigner Girl
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Re: Every board now has its own chat room
Maybe it will work if you try it 20 times? I know it sounds crazy, but I think it took more than 6 tries to get it to work on the iPhone, and I was tapping the 'Return' button every time.
Are you using Safari?
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4/19/2012, 9:00 pm
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jalalski
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Registered: 02-2004
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Re:
Hi Lesa,
I am getting a bit confused by the Chat feature and now wonder why do we need to have 2 chat windows displayed on our page, one at the top and the other is the minimized version at the bottom?
Is the chat link at the top of the page to enable us to access the chat session from multiple browsers because the minimized chat window is only visible on the first browser window we open? if so, will the chat session at the top mirror what is happening in the minimized/bottom version and the chat that is taking place in the bottom session can be continued in the top chat window?
Do you think it would have been better to split the chat capabilities between "Board Chat for the Top" and "User Chat for the Bottom" thus making it less confusing?
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4/19/2012, 11:07 pm
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Lesigner Girl
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Registered: 11-2005
Posts: 26740
Karma: 436 (+489/-53)
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Re: Every board now has its own chat room
Hi Jalal,
You can only have one chat open at a time, just like before.
If you click on the chat link at the top of the page, here's what will happen:
1) If chat is located in that window, whether it's open or minimized, it will take you directly to the chat room for that board. If you click on the tab instead instead of the link, it will take you to whatever section of chat you were on before it was minimized, so the new link is basically to let people know the board-specific chat is there.
2) If chat is open in a different browser window or tab, a message will pop up that says, "You have another browser window or tab with Runboard Chat. You can only have one instance of Runboard Chat at the same time." This way, people won't just think it's a dead link, because it explains why it isn't opening chat in that case.
3) If you're not logged in to your Runboard account, a message will pop up that says, "You must be logged in your Runboard account in order to use the Chat." My guess is that Thor did this so people will know we have the feature when they're considering whether or not to join Runboard.
I hope this makes more sense.
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4/19/2012, 11:37 pm
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jalalski
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Re:
Thanks Lesa,
Will THIS chat room remain active for us to use as well?
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4/20/2012, 4:15 am
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Lesigner Girl
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Re: Every board now has its own chat room
You're welcome, Jalal.
The rbbt chatrooms haven't worked for quite some time.
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4/20/2012, 4:16 am
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jalalski
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Re:
No worries Lesa, I will edit my board and remove links to the rbbt chat room to avoid confusing my board users (and myself)
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4/20/2012, 5:42 am
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Lesigner Girl
Global Administrator
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Re: Every board now has its own chat room
That works, too.
I'm sure you'll let your members know how to use it if you want to use it.
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4/20/2012, 5:43 am
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jalalski
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Re:
Yep, I will let my members know where to find it should they need to
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4/20/2012, 7:54 am
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