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tropbellepourtoi Profile
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Registered: 06-2008
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Registered but not registered? RESOLVED


People who are signing up on my forum can't access the forum. It says that they haven't registered, which is false.


board link is:
http://www.runboard.com/btropbellepourtoi


Edit to make the subject line descriptive.

Last edited by Vegas Guy, 6/21/2008, 11:47 am


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6/20/2008, 10:19 pm Link to post Email tropbellepourtoi   PM tropbellepourtoi MSN Blog
 
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Registered: 04-2006
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Re: Help


tropbellepourtoi,

Is it a specific forum they cannot access?

I came on, posted with no problem and was added immediately to the member list.

Are they actually registered with Runboard?

Remember they must make one (1) post to become a member per your security settings. Until they make a post they will be lurkers.


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Manopolis
6/20/2008, 10:40 pm Link to post Email Vegas Guy   PM Vegas Guy Blog
 
tropbellepourtoi Profile
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Re: Help


Thank you for checking out the problem. They told me that it says they haven't registered. Hopefully, when I tell them that they have to make a post they will be able to access the whole forum.


Thank you, again emoticon

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6/20/2008, 10:49 pm Link to post Email tropbellepourtoi   PM tropbellepourtoi MSN Blog
 
Lesigner Girl Profile
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Registered: 11-2005
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Re: Registered but not registered?


Hi, tropbellepourtoi. My first instinct when reading your question was the same as what Vegas Guy said. However, since making one post at your board makes someone a member there, I'm wondering where they would see a message that says they're not registered or not a member.

If they are unable to log in or post, then please ask them to copy and paste the address of the page where they saw the error message, as well as the exact error message they saw, and post it here when you find out.

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6/20/2008, 11:13 pm Link to post Email Lesigner Girl   PM Lesigner Girl Blog
 
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Registered: 04-2006
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Re: Registered but not registered?


My pleasure and if they do not have a Runboard user name then they have not registered yet.

The single post for access is the usual culprit in this case but you never know. If you still get reports of problems let us know and we will find the fix.

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Manopolis
6/20/2008, 11:17 pm Link to post Email Vegas Guy   PM Vegas Guy Blog
 
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Registered: 04-2006
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Re: Registered but not registered?


You're sooooo quick LG ..... emoticon

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Manopolis
6/20/2008, 11:18 pm Link to post Email Vegas Guy   PM Vegas Guy Blog
 
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Re: Registered but not registered?


You guys have been great about this. Thank you so much. I should know in a few mins if they're still having problems.

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6/20/2008, 11:37 pm Link to post Email tropbellepourtoi   PM tropbellepourtoi MSN Blog
 
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Re: Registered but not registered?


It's our pleasure, tropbellepourtoi. emoticon

LOL VG, I just swoop right in. emoticon

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6/21/2008, 3:40 am Link to post Email Lesigner Girl   PM Lesigner Girl Blog
 
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Registered: 04-2006
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Re: Registered but not registered?


Looks like the 1st post fix has resolved the problem as posters are now showing on the boards membership list and error messages have stopped.

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Manopolis
6/21/2008, 11:46 am Link to post Email Vegas Guy   PM Vegas Guy Blog
 


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