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ceflynn Profile
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Registered: 09-2004
Posts: 10
Karma: 0 (+0/-0)
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HELP! Nobody can seem to register


I have about 70 users - of whom only about 4 have managed to figure out how to register. I've got about 70 people e-mailing me complaining. I can't access the log-in page (because I'm permanently logged in on my computer) - please help before I have a riot on my hands. I need simple, clear instructions on how people can register to use my message board.

Thanks

9/16/2004, 2:37 am Link to post Email ceflynn   PM ceflynn Blog
 
Zeen Profile
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Registered: 04-2003
Location: London, England
Posts: 2060
Karma: 52 (+91/-39)
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Re: HELP! Nobody can seem to register


I don't see the difficulty anyone could be having. Sure its not the same signing up as most other forum providers use.

All they need to do is click the "global" link at the top of the board where it says:

Register for a free global account

Or just click the below link:

http://www.runboard.com/create_user

As local accounts are not available anymore. And once they've filled out the form, they just need to wait for an email to activate their account and be given a password. If they're not receiving any emails they should probably check their junk mail folder or wait longer untill they get it (as some email providers take longer than others to arrive).

Once they've got their password they just need to log in. Click this link to log in:

http://www.runboard.com/login

Make sure to type the EXACT characters, as even a capital letter which wasn't used to register will not work.

Once thats done, go back to the forum and you should be logged in.

Last edited by Zeen, 9/16/2004, 3:24 am


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Final Fantasy Dreams
9/16/2004, 3:23 am Link to post Email Zeen   PM Zeen
 
ceflynn Profile
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Registered user

Registered: 09-2004
Posts: 10
Karma: 0 (+0/-0)
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Re: HELP! Nobody can seem to register


Well.. they could be challenged - I don't know what the problem is. They used our old forums like crazy then when I switched to Runboard, everyone complained and said it was too hard! Anyway, they have no excuse now. Thanks for your help.
9/16/2004, 3:42 am Link to post Email ceflynn   PM ceflynn Blog
 
Zeen Profile
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Registered: 04-2003
Location: London, England
Posts: 2060
Karma: 52 (+91/-39)
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Re: HELP! Nobody can seem to register


Probably because its alot different than other sites, but I wouldn't say it was any harder or easier. Probably because you have to fill in more info when you register, but anyway, good luck.

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Final Fantasy Dreams
9/16/2004, 2:33 pm Link to post Email Zeen   PM Zeen
 
Smackdown5 Profile
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Mr RunSearch
Runboard user emeritus

Registered: 07-2003
Location: UK
Posts: 8201
Karma: 259 (+412/-153)
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Re: HELP! Nobody can seem to register


Alot of sites ask for your address and telephone numbers and other personal stuff.

Its not brain science. Just common sense

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9/18/2004, 6:25 pm Link to post PM Smackdown5 Blog
 


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