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Registered: 01-2004
Location: Melbourne
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Email notification of posts


Whilst I know that some here - those hardworking souls (thanks to you all) involved at runboard in particular- have email reply turned off because of the sheer volume of emails it generates for them, it is an essential feature for those forums with low volume postings.
An email only seems to be sent to the person who last posted prior to a new post being added (or to the person who made the particular post to which a reply is being sent).
In many online discussions between distributed members of a forum, ALL members really need to know that there has been a new posting made. In particular, if the forum has a moderator, the moderator should know immediately a new posting is made so that it can be checked.
Is there some way of configuring a forum so that the moderator and all members are emailed when a post is made?
1/13/2004, 12:52 am Link to post Email APPRN   PM APPRN
 
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Registered: 04-2003
Location: Straylia
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Re: Email notification of posts


Notification or not is a choice at member level.

When a member adds a reply or creates a topic, they have the choice of notification or not.

If they want to keep up with a topic but haven't posted there, they can still subscribe to the topic.

Where they're not covered is when a member creates a new topic - then, other members are not aware until they visit the board.

1/13/2004, 4:39 am Link to post   Blog
 
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Re: Email notification of posts


I am aware that a member can individually choose not to receive emails. That is totally their perogative.
However if they choose that they do want to receive emails, that seems to only function if a specific post of theirs is replied to, or if they are the last person to have posted and someone presses the "Add a Reply" button.
When I test out using several identities myself I cant see how to get email notification of ALL posts to the forum.
If a person subscribes to the topic but have not posted, again I can't see how they get emails.
Am I missing something here?
1/13/2004, 5:04 am Link to post Email APPRN   PM APPRN
 
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Re: Email notification of posts


I see your point; here is the official outline:

http://com1.runboard.com/support/automatic_post_notification

I assumed that subscribing to a topic would get you notifications, whether you had posted in that topic or not. However, it would appear that it's a 'no post- no notification' situation.

We may need to wait for Thor's return (Jan19) for a definitiative reply on this.

1/13/2004, 5:28 am Link to post   Blog
 
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Re: Email notification of posts


Thanks for your info.
The Automatic Post Notification specification only specifies that the person who starts a new topic gets notified, if they want to, whenever someone replies. It does not specify that ANYONE who has made a post to topic (ie all members of the forum) will be notified.
If someone registers to the forum, and they become members, then they should also be notified.
It would be great if you could refer this to Thor when he returns.
Many thanks
Chris
1/14/2004, 1:30 am Link to post Email APPRN   PM APPRN
 
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Re: Email notification of posts


The Automatic Reply Notification (let's call it ARN for short) works in the following way:

1. When writing a new topic or a post, a person has the choice of directly subscribing to that topic. It is done by checking the ARN box on the bottom of the screen. This box can be prechecked automatically if it's set this way in your user's control panel->misc options.

This works exactly the same for someone who posts a new topic or adds a post to an already existing topic.

Any user can also subscribe to any topic, without having written to it at all, by clicking the "Subscribe to that topic" link in the link bar above the posts, in post list.



2. When a reply is made to the topic, an ARN is sent to every user that has subscribed, in any way, to that topic. No further ARN's for this topic will be sent to a particular user, until that user visits the topic. The user can also unsubscribe from that topic by clicking the relevant link in their email ARN.


It is not uncommon for a popular or big topic to have many subscribers. A reply to that topic would generate many email ARNs sent.

Is there something unclear, or did I not totally understand your question?


1/24/2004, 11:29 am Link to post Email Thor   PM Thor ICQ Yahoo Blog
 
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Re: Email notification of posts


Hi
Thanks for your reply.
(Hope you had a good holiday by the way).
Your answer is clear and explains exactly how I believe things should operate.
I tested a trial board using several different identities, and this did not appear to be what happened in practice. Howerver testing with several identities on the one pc can be difficult, and maybe I have misinterpreted what I observed. My apologies if I have. It might sound silly, but have you tested it this way internally recently? Maybe with your contant interaction with it, you just 'know' that it operates in the intended way.
If I am to use runboard for my intended forum, it is essential that it operates the way you describe.
I have also posted a separate question on moderation which maybe you have yet to see. I'm not sure whether someone referred it on to you or not. But I'm sure my suggestions on moderation would be of real benefit to those of us who want to use a moderation facility.
Thanks for your help.
Chris
1/24/2004, 9:41 pm Link to post Email APPRN   PM APPRN
 
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Re: Email notification of posts


The way I described it is the way I programmed it. I certainly hope it DOES behave this way. emoticon If it doesn't, it needs fixing. Please let me know if something doesn't or didn't work as expected with the ARN (I'll need as many details as possible, and ideally a way to reproduce the wrong behaviour).

As for moderation questions, what are they?
1/25/2004, 10:51 am Link to post Email Thor   PM Thor ICQ Yahoo Blog
 
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Registered: 08-2003
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Re: Email notification of posts


He means this, in Feature Requests:
http://com1.runboard.com/bakheva.ffeaturerequests.t284

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1/25/2004, 11:24 am Link to post Email Benoit   PM Benoit Blog
 
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Re: Email notification of posts


Oh yes.. that's the "real" moderation actually, usenet-style.

I'll add this to the todo list and maybe work on it one day.
1/25/2004, 4:04 pm Link to post Email Thor   PM Thor ICQ Yahoo Blog
 


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