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SanDiegoViewer Profile
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Registered: 05-2003
Location: San Diego CA
Posts: 3
Karma: 0 (+0/-0)
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Members trying to join & not receiving confirming email w/password


Periodically, we have members trying to join who follow all the steps yet never receive the confirming email of the password for their user name. Are there any particular ISPs for which this has been a problem? Any solutions I can give them besides asking them to please keep trying?

I'd appreciate any quick help anyone can give me regarding this.

Thank you in advance.
8/10/2003, 2:58 am Link to post  
 
Thor Profile
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Registered: 01-2003
Location: RB machine room
Posts: 4995
Karma: 232 (+275/-43)
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Re: Members trying to join & not receiving confirming email w/password


I don't know of any ISPs blocking akheva.com.

If you give me the user names or the emails who have troubles receiving email, I will check it out.

8/10/2003, 12:03 pm Link to post Email Thor   PM Thor ICQ Yahoo Blog
 
Thor Profile
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Head Administrator
Runboard developer

Registered: 01-2003
Location: RB machine room
Posts: 4995
Karma: 232 (+275/-43)
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Re: Members trying to join & not receiving confirming email w/password


Also make sure they haven't set their email to autoresponder or something.


I receive a ton of email from autoresponders saying the destination person is away from holidays and whatnot.
8/10/2003, 12:04 pm Link to post Email Thor   PM Thor ICQ Yahoo Blog
 


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