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Lesigner Girl Profile
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Registered: 11-2005
Posts: 25448
Karma: 425 (+478/-53)
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Re: New members don't get email


Hi again.

quote:

But he did made an account earlier, forgot the password and made a new account.


He can do a password retrieval by clicking on the "Lost password" link on the login form.

quote:

Responding to a posting can be set as one way of logon and making an account isnt'it?


I don't understand what you're trying to ask here. Making an account, logging in, and posting are three separate actions.

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6/18/2020, 12:22 am Link to post Email Lesigner Girl   PM Lesigner Girl Blog
 
Messup434 Profile
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Probably Online

Registered: 12-2014
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Re: New members don't get email


Hmm... I've tried to do a password retrieval out of curiosity and got nothing (direct, spam, etc.). I don't know what it is because I'm using Gmail which you would expect wouldn't block Runboard's emails. And I think most people use that anyway, so more people would probably have the problem if it was on Gmail's end. Probably a mistake I made somewhere along the line emoticon

I'll create a new account and see whether I get the registration email.

Edit: Hmm, the email for signing up did work, so I'm not sure what it is emoticon

Last edited by Messup434, 6/20/2020, 2:41 am


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6/20/2020, 2:39 am Link to post Email Messup434   PM Messup434 Blog
 
Joxcenia Profile
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Location: Whoosher House
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Re: New members don't get email


hmm ... Could it have anything to do with what country a person is in?






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6/20/2020, 4:07 am Link to post Email Joxcenia   PM Joxcenia Blog
 
Lesigner Girl Profile
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Global Administrator
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Karma: 425 (+478/-53)
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Re: New members don't get email


I did a password retrieval just now, and it came immediately.

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6/20/2020, 9:58 am Link to post Email Lesigner Girl   PM Lesigner Girl Blog
 
Messup434 Profile
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Probably Online

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Re: New members don't get email


quote:

Lesigner Girl wrote:

I did a password retrieval just now, and it came immediately.



I just did it with my test account yesterday and it did indeed work :holy

Wonder why my main account doesn't do it then? Not that it's really important for me of course, but it's strange that after several attempts I didn't receive one. I even connected a "secondary email address" to my account and I didn't get the password on either email accounts.

Since it seems to be so exclusive to certain accounts could it be some option we've accidentally ticked in the Control Panel? It's strange that my Messup434 account didn't send me any emails after 5 attempts, but I got my password for my test account in 5 seconds.

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6/21/2020, 5:02 am Link to post Email Messup434   PM Messup434 Blog
 
takeshifan2009 Profile
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The drunken vampire

Registered: 04-2020
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Re: New members don't get email


I just got a password retrieval with this Takeshifan(fab emoticon )2009 when I accidentally cleared out my cache and all the history I made.... It worked in less than 6 seconds. emoticon

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6/21/2020, 8:12 am Link to post Email takeshifan2009   PM takeshifan2009 Blog
 
Lesigner Girl Profile
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Global Administrator
Head of Runboard staff

Registered: 11-2005
Posts: 25448
Karma: 425 (+478/-53)
Reply | Quote
Re: New members don't get email


quote:

Messup434 wrote:

quote:

Lesigner Girl wrote:

I did a password retrieval just now, and it came immediately.



I just did it with my test account yesterday and it did indeed work :holy

Wonder why my main account doesn't do it then? Not that it's really important for me of course, but it's strange that after several attempts I didn't receive one. I even connected a "secondary email address" to my account and I didn't get the password on either email accounts.

Since it seems to be so exclusive to certain accounts could it be some option we've accidentally ticked in the Control Panel? It's strange that my Messup434 account didn't send me any emails after 5 attempts, but I got my password for my test account in 5 seconds.



Just a shot in the dark, but does your test account have a dot before the @ in the address?

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6/23/2020, 4:56 am Link to post Email Lesigner Girl   PM Lesigner Girl Blog
 


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