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Northernbel Profile
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How do I remove a member?


This may sound silly. I read and read and can't find where I can click to take zzz(remove) a member.
http://bsnowyscountryhome2.runboard.com/

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10/14/2017, 12:32 am Link to post Email Northernbel   PM Northernbel Blog
 
Joxcenia Profile
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Re: How do I remove a member?


Control Panel - Board Management
Security Management
Advanced Security Settings

 *** Click on the button that says:

See Members

 *** Check the box next to the user you wish to remove from membership and click on the button that says:

Remove Selected Member

NOTE: They can rejoin unless you add them to the ban list. Or you set up the board so that 'Posting one message gives membership' no longer applies.


NOTE 2: Each forum has its own member list as well. So you can add and remove members the same way by scrolling down the 'Advanced Security Settings' page and clicking on the forum's button to access its controls.






Last edited by Joxcenia, 10/14/2017, 4:20 am


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10/14/2017, 4:14 am Link to post Email Joxcenia   PM Joxcenia Blog
 
Northernbel Profile
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Re:


Been there........done that. But when I scroll down to the bottom of my opening board to Board Statistics to Total Register Members, the member is still listed.

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10/14/2017, 8:08 am Link to post Email Northernbel   PM Northernbel Blog
 
Joxcenia Profile
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Re: How do I remove a member?


How long has it been since you removed them? Maybe it takes a day or so for it to disappear from the list? Have you checked all of the forums? Perhaps they're still a member on one or more of them?

Is it a sock puppet account? If so, log in and see what abilities you have. Can you post? (Well, if it's an open board you would be able to.) Don't ban any sock puppet accounts of yours though, it might cause problems with your other accounts. I did that once on ezBoards as a test and all of my accounts were blocked, and I had to go to support to get back in.

 ... hmm ...

I have no other ideas at this time ... if anything pops into my head I'll be sure to post them. I'll share this thread with Lesa so she'll be sure to see it.







Last edited by Joxcenia, 10/14/2017, 8:38 am


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10/14/2017, 8:37 am Link to post Email Joxcenia   PM Joxcenia Blog
 
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Re: How do I remove a member?


Do you have a sock puppet account that doesn't have any powers on the board? See if that account can still see the user. Perhaps only staff can still see it? *shrugs* I don't know why staff should still be able to, but it's worth a shot to find out.






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10/14/2017, 8:42 am Link to post Email Joxcenia   PM Joxcenia Blog
 
Northernbel Profile
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Re:


I removed the member yesterday, but I have no idea what you mean by a sock puppet account

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10/14/2017, 7:22 pm Link to post Email Northernbel   PM Northernbel Blog
 
Joxcenia Profile
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Re: How do I remove a member?


I thought maybe you were removing a second account you owned. If you have more than one account the others are sometimes called sock puppets. Sock puppet is a term usually used for troll accounts, but not always. I just didn't want you to ban another one of your accounts and then all of your accounts get blocked from your board.






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10/14/2017, 11:16 pm Link to post Email Joxcenia   PM Joxcenia Blog
 
Lesigner Girl Profile
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Re: How do I remove a member?


Snowy,

Before I address your question, your board's security settings are wrong. With its current settings, anyone with a Runboard account can post at your board, they will never see your application message, and they won't be added to your board's member list automatically when they post.

If you want people to apply for membership and be accepted for membership by you or another admin before they can read the content at your board, you need to set the first option to "Require membership."

If you don't care who sees your board, but you still want people to apply for membership and be accepted by you or another one of your admins before they can post, then you need to set the second option to "Require membership."

If the "read" option is set to "Require membership," then it really doesn't matter if you keep the "write" option where it is, since people do need to be able to see the board in order to post.


Now, to address your question...

At one point in time, one of your forums had its own member list before you changed it to use the board's member list. However, when you changed this setting for that forum, you did not check the "clear members" box, which resulted in hiding the member list that exists for that forum.

I went through your forums one by one until I found it, but will save you the time, tell you which forum, and explain how to see and remove this member list.

Go to your board's advanced security settings, then scroll down to your practice forum.

Click on "See members" for that forum. You will see a message saying the forum uses the board's member list.

Now, change the membership gaining method for that forum to "No membership can be gained." Don't forget to click on "Change security preferences" to save your change.

Click on "See members" for that forum again. This will show you the previously-hidden member list.

Since you want to use the board's member list for that forum, check the box next to "Clear members". Make sure you change your membership gaining method back to "Use board's memberlist", then submit the changes.

Checking the box next to "Clear members" will erase that forum's member list, which includes the person you removed from your board's member list. If this person's name still appears through the member list link in the board stats area after that, please let us know.



Now, to answer some of Jox's questions and statements, to avoid confusing people. Other people who read this may have some of these misconceptions, so it can help them, too. emoticon

quote:

Maybe it takes a day or so for it to disappear from the list?


No. Changes are instantaneous.

quote:

Have you checked all of the forums? Perhaps they're still a member on one or more of them?


This was the correct answer, but there is more to it than that. The trick is finding them in one or more member lists after the forum(s) in which they were a member is now set to share the board's member list, because this will result in the forum's member list being hidden.

quote:

Don't ban any sock puppet accounts of yours though, it might cause problems with your other accounts. I did that once on ezBoards as a test and all of my accounts were blocked, and I had to go to support to get back in.


Disregard that suggestion. I highly recommend banning at least one of your own "sock puppets", because it can save you a lot of headaches later. The whole point of having a second account for testing is so you can see what other people see. What good would that do if you couldn't ban your own test account?

About ezboard accounts... I remember how ezboard had the option to link multiple names together (I think it was a premium-only feature, if I remember correctly), so all you had to do was change your name in a dropbox without having to log in and out of multiple accounts. The reason we didn't have to log in and out of different accounts at ezboard is because all of the linked names were part of the same account. That's why one name would be banned if you banned a different one, because banning one name would ban the whole account, including all the other names that were on that account.

That is not how it works here, and I don't want people to think it does. Every user name on Runboard is on its own account, even if you use the same email address for all of them. A lot of people assume that a banned person can't read your board, but they are wrong in this assumption. You really should ban one of your own sock puppets, so you can see how much banned accounts see.

quote:

Do you have a sock puppet account that doesn't have any powers on the board? See if that account can still see the user. Perhaps only staff can still see it?


It doesn't work that way. If that person wasn't a member, they would not be appearing on that list to anyone at all. In this case, they are in a hidden member list for one of the forums, because that forum was set to have its own member list at some point, and was later changed to use the board's member list without checking the "Clear members" box to clear (delete) the member list.

I hope this clears up some questions and misconceptions.

Last edited by Lesigner Girl, 10/16/2017, 11:12 am


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10/16/2017, 7:46 am Link to post Email Lesigner Girl   PM Lesigner Girl Blog
 
Northernbel Profile
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Re:


Sigh!!!! I'll get help from someone else. Thanks anyhow.

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10/17/2017, 11:13 am Link to post Email Northernbel   PM Northernbel Blog
 
Joxcenia Profile
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Re: How do I remove a member?


quote:

Lesigner Girl wrote:

Go to your board's advanced security settings, then scroll down to your practice forum.

Control Panel
Board management
Security management
Advanced security settings
 ... Scroll down to ...
Fine-tune the PRACTICE STUFF
quote:


Click on "See members" for that forum. You will see a message saying the forum uses the board's member list.

Now, change the membership gaining method for that forum to "No membership can be gained." Don't forget to click on "Change security preferences" to save your change.

Click on "See members" for that forum again. This will show you the previously-hidden member list.

Since you want to use the board's member list for that forum, check the box next to "Clear members". Make sure you change your membership gaining method back to "Use board's memberlist", then submit the changes.

Checking the box next to "Clear members" will erase that forum's member list, which includes the person you removed from your board's member list. If this person's name still appears through the member list link in the board stats area after that, please let us know.

Once you have cleared the memberlist, you can then go back to: Use board's memberlist.









Last edited by Joxcenia, 10/17/2017, 11:12 pm


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