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Joanlew1 Profile
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Registered: 10-2006
Location: Servant Joan, Arkansas
Posts: 78
Karma: 1 (+2/-1)
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Slow to open again


Are you aware it is taking several minutes to do anything now. This has been going on all day.

I am so frustrated I am just signing off. This gets so old.

---
Joan


Children's children are a crown to the aged, and parents are the pride of their children. Proverbs 17:6
7/7/2013, 3:31 am Link to post Email Joanlew1   PM Joanlew1
 
Lesigner Girl Profile
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Registered: 11-2005
Posts: 25106
Karma: 423 (+476/-53)
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Re: Slow to open again


Hi Joan,

Yes, we're aware. If you would like to stay on top of the discussion about this, it's going on here.

I know it's frustrating, and we apologize for that, but we're doing everything we can to figure out what's going on so it can be fixed.

Thanks for hanging in there with us while we try to sort this out.

---
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7/7/2013, 3:57 am Link to post Email Lesigner Girl   PM Lesigner Girl Blog
 
Joanlew1 Profile
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Registered: 10-2006
Location: Servant Joan, Arkansas
Posts: 78
Karma: 1 (+2/-1)
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Re:


I read the replies and we do have members that are getting frustrated and giving up. I know how they fell because tonight pushed me to the brink of screaming. I sure don't want to lose our members either.

I thought it got better today but tonight seems even worse. I have had to sign off to get a response to post. Grrrrrr!

---
Joan


Children's children are a crown to the aged, and parents are the pride of their children. Proverbs 17:6
7/9/2013, 3:32 am Link to post Email Joanlew1   PM Joanlew1
 
Lesigner Girl Profile
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Registered: 11-2005
Posts: 25106
Karma: 423 (+476/-53)
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Re: Slow to open again


I understand how you and your members feel, and I understand how difficult it is for you to reassure your members that the issue will be resolved when there is no information you can give them at this time.

Please let them know that we are working on it, and I sincerely hope we can resolve this soon.

---
Runboard Knowledge Base
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7/9/2013, 3:50 am Link to post Email Lesigner Girl   PM Lesigner Girl Blog
 
Queenyforever Profile
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A Posting Machine

Registered: 01-2007
Location: Walking a new path in Nature.
Posts: 3784
Karma: 71 (+104/-33)
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Re: Slow to open again


Joan, please hang in there. I've been here at Runboard for going on 8 years now.
I've seen slow downs, to complete breaks. But Thor and Lesa have always managed to find out what was wrong. And always made it better in fixing the problems.
It's hard to keep members from getting upset and leaving. Just let them know, Runboard is working as hard as possible to fix this.
Before I came here, I had boards at "other" hosts, and they were not only worse, but when one would ask for help or question the problems, the Support was not only rude, but down right horrid.
They are why I came here and stayed. At least the people who own, run and work here are kind and caring and really do everything possible to make Runboard a great place to be and they treat those people who come here with respect.
Something you don't get in a lot of other places.
I know....I have nothing to add here. Except, my 8 years of knowing these people.
Just trying to keep your spirits up and let you know, that you really are at one of the best places on the internet. emoticon

---

*The noblest art is that of making others happy ~ P.T. Barnum.*
'Stay where there are songs."....Gypsy proverb~

7/9/2013, 1:32 pm Link to post Email Queenyforever   PM Queenyforever Blog
 
Lesigner Girl Profile
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Registered: 11-2005
Posts: 25106
Karma: 423 (+476/-53)
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Re: Slow to open again


Thanks, Queeny. Image

Joan, Thor is moving our servers to a new location tomorrow. This means Runboard will be down for a few hours, but I'm confident that things will be better when we're back online. If you want to stay updated during this downtime, please check our Facebook page (link).

Thanks again for hanging in there with us.

---
Runboard Knowledge Base
Website Creation Tutorials
7/9/2013, 4:25 pm Link to post Email Lesigner Girl   PM Lesigner Girl Blog
 


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