Joanlew1
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Location: Servant Joan, Arkansas
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Overloaded servers....
We are having problems with the servers being overloaded and cannot get into our board at times. Then when we finally do get in, it takes forever to post.
This is not a new problem but seemed to get better for a while. But it is now back in full force.
Our members are complaining and saying it is just too hard to get to our site because of Runboard.
Do you plan to add more servers or anything else to address this problem.
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Joan
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3/25/2011, 3:25 am
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Lesigner Girl
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Re: Overloaded servers...
Hi Joan,
Yes, Thor told me he was going to add a new server soon to take care of the problem, but I don't know exactly when that will be yet. It happens to me, too, and I know how frustrating it can be.
The time it normally happens to me is around 3am GMT (11pm Eastern US), and usually lasts around 10 minutes. Others have reported that it happens at other times, as well, but that's the one that I usually catch. Until this is fixed, the best I can suggest is for everyone to wait until that timeframe is over, or maybe even wait until the 15-minute mark, then try again.
I sincerely apologize to you, your members, and all of our members at Runboard who have to deal with this, and I hope we don't have to wait too much longer for the fix.
Last edited by Lesigner Girl, 3/25/2011, 3:42 am
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3/25/2011, 3:41 am
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Joanlew1
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Location: Servant Joan, Arkansas
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Re:
Thanks for the info. Hopefully he will add a server soon. Our members just get frustrated and leave.
Joan
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Joan
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3/25/2011, 6:12 pm
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Lesigner Girl
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Re: Overloaded servers...
You're welcome, Joan. I hope so, too.
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3/25/2011, 6:54 pm
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Susa
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You are right, Joan! It does encourage members to leave. It happens to me at 8:00 and 10:00 pm EST.
Hopefully Thor will get some time to do this soon. I know that he is a busy man.
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3/26/2011, 1:38 pm
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